With our practice of business innovation, operational excellence and IT leadership, Directory Concepts offers a range of cost effective, transformation and innovation solutions tailored to each industry sector.

Our managed services expertise encompass a broad range of technology domains, including Network Integration, Security & Compliance, Identity & Access Management, Identity & Resource Management and Microsoft Solutions.

Does your business need 24/7/365 Support? Directory Concepts can assist you.

A highly motivated technical global team, specialising in Identity (IDM), Security (SIEM), Access (SAM) and Resource (SRM) management, Directory Concepts is recognised by the industry as maintaining the deepest skill set in these markets. Directory Concepts is a service-focused, value-based company. From architecture to delivery, we ensure that our client’s interests come first, with the philosophy that long-term relationships are a priority. Combining your organisations drive and ambition with our technical expertise results in paramount solutions for IT Service and Identity Management, specifically tailored to your business.

The core values we strive for daily include: innovation, clarity, empowerment and consistent commitment. We have demonstrable capability developing, deploying and supporting innovative complex architectures, solutions and designs to Government, Higher Education, Health, Banking & Finance, Legal, Insurance and Mining sectors.

Approach

We deliver the visibility, control and automation capability that you need from your infrastructure and applications to deliver robust, highly available and streamlined business services whilst still managing risk and compliance. This helps to enable communication between different systems, allowing time & cost effective management of identities throughout the user life cycle.

Directory Concepts offers a broad range of professional services that strategically improve the efficiency and effectiveness of our customers’ solutions.

The following general components are offered for the delivery of successful projects:

• Architecture

• Requirements and business analysis

• Detailed design

• Development and testing

• Deployment

• Support

With our practice of business innovation, operational excellence and IT leadership, Directory Concepts offers a range of cost effective, transformation and innovation solutions tailored to each industry sector.

Services offered by Directory Concepts include:

Identity, Security and Access Management ("ISAM") - Who is accessing what information

• Identity and access management

• Identity Enablement Centre, to fast track outcomes

• Security, Identity and Event Management (SEIM)

• Data leakage/loss prevention

• ISAM as a service in the cloud

Endpoint Management ("SRM") - Where, when and how people are accessing information

• Endpoint Cycle management

• Configuration management

• Patch management

• Endpoint security

• Data leakage/loss prevention

• Microsoft Windows 7, Vista and XP

• Mobile

• Collaboration

• Asset management

• Server visualisation

• Desktop virtualisation

Managed Services - Providing specific or general support for a full range of ISAM and SRM solutions

• Support to SLA, imbedded and remote

• Health checks

• Low cost SEM solution (DC Agent)

We help make organisations more effective by creating streamlined systems that deliver individual employees the tools, information and access they need to work to their maximum potential.